Terms of service

These terms cover your use of Claimcheck, a service run by Orchard Co (“we” or “us”). By running a check or buying a report you agree to them.

What Claimcheck is

An automated review of the public pages of a website for wording that the TGA's Therapeutic Goods Advertising Code or Ahpra's advertising guidelines may not allow. We read a sample of a site's pages as text, match the wording against our rules, and show the exact words, the page, the rule and a suggested rewrite. We're not affiliated with the TGA, Ahpra or any regulator.

Not legal advice

A check or report is general information to help you spot wording worth a second look. It isn't legal or regulatory advice and doesn't say whether your advertising complies with the law. Whether a claim is allowed depends on context we can't see: images, videos, social posts, paid ads, product listings, evidence you hold and how a reader takes the whole page. An automated check can miss issues and can flag wording that is fine. Before you rely on it, get advice from a qualified adviser.

How you may use it

• Check sites you own or work on, and use reports in your own business or for your clients.
• Don't publish a report or a check about someone else's site as a finding that they broke the law.
• Don't use Claimcheck to overload a website: we read a limited number of pages per check, and may refuse checks that look abusive.

Price and payment

• The free check shows a summary and a sample of what we found. The quick scan is $49 AUD and the full report $149 AUD per site, each paid once through Stripe. Founding-customer discounts, when offered, are applied at checkout.
• The report opens at a private link straight after payment. Anyone with the link can open it, so share it with care.
• Refunds are covered in our refund policy.

Your rights under Australian law

Nothing in these terms limits rights you have under the Australian Consumer Law that can't be excluded. Subject to those rights, the service is provided as is, and our total liability to you is limited to what you paid us for the report concerned.

Changes and contact

We may update these terms; the date above shows when. They're governed by the laws of Victoria, Australia. Questions: hello@claimcheckau.com.